Questions

and Answers

Location

Phenix Salon Suites of Katy
20260 Katy Freeway
Katy, TX 77449
Suites 122 & 123

We are located off of I-10 and Fry Rd – on Katy Freeway

(Right next to Jo-Ann’s and James Avery)

Cancellation Policy

We charge a 20% cancellation fee for any no-shows or cancellations within 24 hours of scheduled appointment

Before a wax...

  • Let hair grow a minimum of 3 weeks— hair should be a 1/4 inch long
    Avoid gels, lotions and oils before a wax as it may interfere with hair removal
  • Have a low pain threshold? Take an over-the-counter pain reliever 2 hours before your wax
  • Avoid caffeine a few hours before a wax, it can trigger nerve stimulation and increase heart rate
  • Avoid getting a spray tan beforehand — waxing will remove it
  • Not sure which type of bikini/Brazilian wax to get? Book for a Full Brazilian and let your Esthetician help discuss your options with you and what best fits your comfort level
  • For best results, coming every 4-6 weeks is recommended to keep up with Brazilian waxing

Before a facial...

  • If possible, come in with no makeup
  • Do not exfoliate your skin beforehand
  • Avoid harsh/exfoliating chemicals 5 days before your facial treatment -prescription retinol, glycolic acid, salicylic acid, lactic acid
  • If seeing a dermatologist, please always get permission from your doctor before getting a facial
  • If you can bring in your skin care, please do so! We want to see what you are using and it allows us to better customize our treatments for you!
  • Do not touch your face after a facial treatment – your skin has been deep cleansed and you don’t want to introduce any bacteria to the area
  • Results requires commitment! Consistent treatments yields the best result.
    Every 4-6 weeks Normal/Aging skin
    Every 3 weeks for Brightening/Photo-damaged
    Every 2-3 for Acne skin